Houston Flood & Mold 713-XXX-XXXX

Frequently asked questions

Is Houston Flood & Mold a contractor?

No. We're a free referral service. We connect Houston homeowners with licensed, independently owned restoration and remediation contractors. We don't perform work, and we don't touch insurance claims.

What does it cost?

Nothing for homeowners. Contractors pay a referral fee for qualified connections — that's disclosed on every match.

Are the contractors licensed?

Yes — verified against Texas license records before joining. Texas requires a license for mold remediation; we also verify restoration contractors' credentials and standing.

How fast will a contractor contact me?

Water damage is a clock problem. Most homeowners hear from a matched contractor within hours. Tell us your urgency on the request form.

Do you help with insurance claims?

No — but your matched contractor's moisture report is exactly the documentation adjusters ask for, and we explain the coverage basics on our cost page.